Participative Decision-Making and Gamification: The Case of «Civic Points»
Although games have always been part of human history (from children’s plays to gambling), only recently they have been introduced in the public sphere as a tool to stimulate aggregative social processes. However, gamification of participative decision-making, enabled by the use of ICTs and the exploitation of personal data, raises some concerns, in particular the protection of privacy and fundamental freedoms of citizens. In this contribution, after a theoretical overview, we tackle such questions, describing a participatory model which allows to minimize the risks of abuses by public authorities while maximizing the potential benefit, especially in local communities.
Table of contents
- 1. Introduction: gamification as the new frontier in citizenship engagement
- 2. Theoretical background of gamification as a tool for participative governance
- 3. Gamification and the control of citizens’ personal data
- 3.1. Gamification and human rights
- 3.2. Gamification and personal data in the GDPR framework
- 4. Towards gamification of public engagement: the perspective of «civic points»
- 5. Conclusion
- 6. References