TRUESSEC.eu – European Values and the Digital Single Market from a Sociological Perspective
At the IRIS2017 Griesbacher/Staudegger/Stelzer introduced the Horizon2020 project TRUESSEC.eu («SSH In ICT Using the Example of TRUESSEC.eu»). This year, preliminary project findings will be elaborated from a multidisciplinary perspective. One of the central claims of the project consortium concerns the role of trust in digital products and services: Trust in ICT products and services can be reinforced increased transparency. This article reviews conceptions of trust and e-trust with the aim of outlining trust as the social a priori of ICT use. It starts by briefly introducing classical accounts of trust found in sociology. These accounts are then related and compared to the more recent theoretical innovation of e-trust (i.e. trust in digital environments). The article concludes by sketching a way in which the recognition of the social nature of the phenomenon may improve the understanding of trust in digital contexts.
Table of contents
- 1. Trust and the Digital Single Market
- 2. The Sociology of Trust
- 2.1. Classic and Recent Positions
- 2.2. Trust, Risk, and the Contingency of Social Interaction
- 2.3. Trust in the Social System
- 2.4. Trust as the a priori of Social Interaction
- 3. e-Trust: Extending Trust Relationships into the Digital Realm
- 3.1. Trust as Indispensable for Digitized Social Interaction
- 3.2. Confidence in versus Reliance on Technology
- 4. Conclusion: Trust and Distrust in the Digital Single Market
- 5. References